Vancouver 604 732 8500
Victoria 250 590 7878
Surrey 778 293 3322
At Neuromotion we try our very best to accommodate everyone as quickly as we can. If we do have a waitlist we are committed to accepting people off the waitlist as soon as possible.
Neuromotion is committed and proud to offer excellent physiotherapy services to individuals with neurological conditions. The goal of Neuromotion Physiotherapy is to create an environment where individuals with neurological conditions can be challenged to maximize their functional recovery and to enhance their physical fitness.
To make the most out of your session we ask for commitment from you. This means being at the clinic ten minutes prior to your first appointment to fill out appropriate forms, being on time and ready for your appointment.
It is recommended that you wear comfortable loose fitting clothing and walking/running shoes. Shorts and tank tops/sports bra may be necessary based on the area being treated. Long pants and closed-toe walking/running shoes are mandatory for use of the Lokomat.
Neuromotion is a scent-free environment to be considerate of people with sensitivities or allergies to scents.
You can cancel any one-on-one session with at least 24 hours’ notice. A session cancelled after the deadline is charged at the full rate. To cancel, call or email during office hours:
Cancellation Policy Details
Please note that cancellations must be made prior to 24 hours before the session regardless of whether you phone or send an email. For voicemails and emails, we will use the time that the email or phone call was placed. For sessions scheduled on Mondays, or days after Statutory Holidays, phone/email cancellations must be received prior to 4:00 p.m. on Friday.
We have had enquiries regarding cancellations for sickness, which often isn't apparent until the day of a session. Even in the case of illness, cancellations must be made prior to 24 hours before the session time. As you will appreciate, there are a lot of people getting sick at certain times of the year and it would be very hard for us to allow late cancellations without charge when it is due to illness. Please try to predict illness and let us know prior to 24 hours before the session time, so we can cancel the session without charge.